A Look Back at 2025

MassMutual Federal Credit Union 2025 Annual Report

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Our Story

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MassMutual Federal Credit Union began with a simple idea and a small group of 35 MassMutual employees willing to act on it. In 1962, they came together to build something better for themselves and their coworkers: a financial cooperative rooted in fairness, trust, and shared success. They pooled their resources to offer affordable loans, a safe place to save, and an easier path to financial security. It was, from the very beginning, people helping people.

What started as a shared purpose among colleagues has grown into a trusted credit union serving MassMutual employees, retirees, agents, campus partners, and their families. Today, MMFCU proudly supports over 13,500 members across 48 states and Puerto Rico, still grounded in the same belief that guided our founders: when you belong, your financial life is simply better.

Tribute to Kerry

It is with a heavy heart that we remember and honor the life of Kerry Hurley, a remarkable individual who dedicated so much of his time and energy to MassMutual Federal Credit Union.  

Kerry began his 20 year journey with MMFCU as the leader of the Supervisory Committee, where his insights and unwavering commitment set a high standard for all. Following his time on the Supervisory Committee, Kerry became a member of the Board of Directors, which he ultimately led for 6 years as Chairman of the Board. 

Throughout Kerry’s tenure, he was known for his kindness and dedication. He was not just a leader but a friend to many, always willing to lend a helping hand and offer words of encouragement. Kerry’s love for MMFCU was evident in everything he did, from the smallest tasks to the most significant decisions. Kerry’s legacy is one of compassion, integrity, and unwavering commitment to the values of MMFCU. 

In honor of Kerry’s dedication to and love of MMFCU, we are pleased to announce that we will award a scholarship in his name. Kerry’s leadership helped shape the direction of MMFCU, and his memory will continue to inspire us.

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Kerry Hurley

Board Chair

A Message from our CEO & Board Chair

2025 was a year that reinforced the strength of our foundation and the clarity of our purpose. Since 1962, the credit union has existed to serve the MassMutual community with integrity, care, and a belief that better banking starts with shared values. That belief continues to guide us as we serve more than 13,500 members today.

Throughout the year, our focus remained steady. We worked to simplify, strengthen, and operate with intention so the credit union remains resilient and well positioned for the future. Staying true to our cooperative roots, we continued to return value to members through competitive loan rates, strong savings options, and a thoughtful approach to fees. These fundamentals matter, and getting them right allows us to serve members consistently and well.

We also made progress in how members experience the credit union. We understand the importance of investing in technology and delivery channels that help make banking more convenient and accessible, while preserving the personal service our members value. Our goal remains simple: make it easy to do business with us, wherever life happens.

Community connection remains central to who we are. In 2025, we supported efforts focused on education, financial literacy, and community impact. These relationships strengthen the credit union and reflect the responsibility we feel to remain engaged, present, and supportive of the communities we serve.

This year also marked a moment of transition as we recognized the service of three outgoing directors: Sean Anderson, Allan Campbell, and Scott Davis. Their leadership and commitment helped guide the credit union through years of growth and change, shaping MMFCU into the strong and stable organization it is today. We are grateful for their dedication and the lasting impact of their service.

Looking ahead, our direction is clear. We will remain focused on simplicity, sound decision making, and serving members with purpose. While the financial landscape continues to evolve, our commitment to the people we serve does not change.

Thank you for placing your trust in MassMutual Federal Credit Union. We are proud to serve you and look forward to continuing this journey together.

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Bethany Cowles / Lisa Asadourian

Chair / CEO

For Our Members

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Where Your Story Matters.

MMFCU’s commitment to enriching lives and providing peace of mind remains as strong as ever. In 2025, we sharpened our focus by simplifying how we show up for our members and by staying true to what has always set us apart. With new leadership guiding the way, we continue to look inward, asking who we are, what we do best, and why membership here feels different from anywhere else.

The answer is straightforward. We are built for a specific community, and we believe great financial service is personal, practical, and rooted in trust. No matter where someone is on their financial journey, we meet them there with solutions designed to make life easier and finances stronger. That approach continues to resonate. In 2025, we welcomed 480 new members ranging in age from 0 to 91, each one choosing MMFCU because being part of this community simply works better.

Sponsorships

  • MassMutuals on the Move 5K & Halloween Hustle 5K
    • Spring 2025: Boston – 46 participants, Springfield – 346 participants
    • Fall 2025: Boston – 66 participants (more than doubled from Fall 2024 5k), Springfield – 234 participants
  • 2025 Winter Warmth Drive - Providence Ministries in Holyoke.
  • 2025 Food Drive –The Gray House, Inc.
  • 2025 Book Drive - Talmadge Elementary with donations to Edward M. Kennedy Academy for Health Careers in Boston and O’Connor Elementary School in Mesa, AZ

For MassMutual

Sponsored MM’s on the Move 5K & Halloween Hustle 5K

MMFCU partnered with the MM Wellness team & Fitness Center to host two 5Ks in 2024.

Joined MM Advisors at MM Academy & Leaders Conference

MMFCU joined MM Advisors in Washinton DC and San Diego, CA to share our story and let them know about the benefits of being a MMFCU member.

Hosted our 3rd Annual Trunk or Treat

Almost 1,000 MM employees and family members joined MMFCU for a fun night of trunk-or-treating.

Sponsored 3 MM meet@ events

MMFCU sponsored Meet@s on both the Springfield and Boston campuses to celebrate the beginning and end of summer and, of course, International Credit Union Day!

For The CoMMunity

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Winter Warmth Drive
Collected Total 256 Items
0
Winter Warmth Drive
A totaling of $1,937.06
$ 0
Food Drive – Collected over 8 shopping carts
0
Book Drive – Collected almost 400 books
0
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CoMMunity Events

Our Team

Board Members

Bethany Cowles

Chairperson

Ken Rickson

Vice Chairperson

Charles Gray

Secretary

Ray Sussmann

Director

Ellen Conlin

Director

Ling Cui

Director

Kevin Foley

Director

Liz Roberts

Director

David Plantier

Director

Jessica Shea

Director

Jason Taylor

Director

Ronald Jackson

Director Emeritus

Allan Campbell III

Director Emeritus

MMFCU Employees

Lisa Asadourian

President & CEO

Jim Balazsi

Chief Lending Officer

Jim Luurtsema

Chief Operating Officer

Shane Dugan

Chief Financial Officer

Brett Lassoff

Chief Experience and Risk Officer

Dawn Spear

Director or Retail Operations

Jim Roy

VP Accounting and Finance

Sherley Gutierrez

Operations Manager

Tom Madden

Collections Manager

Tina Fedak

Accounting Assistant

Meghan Costa

Operations Specialist

Amanda Figueroa

Collections Supervisor

Nancy Thurber

Accounting Specialist

Corey Laurito

IT & Core Project Manager

Jamie Errato

Director of Administration

Nathan Doll

Data Analyst

Malaki Wagner

IT Specialist

Jossy La Bella

Compliance Specialist

Sandy Frodema

Member Experience Specialist I

Rebecca Rondeau

Member Experience Specialist I

Alaina Shippee

Member Experience Specialist I

Jorge Montanez

Member Experience Specialist II

Keyla Hernandez

Member Experience Specialist II

Kimberly Wickman

Sr. Member Experience Specialist

Jaelani Burton-Alexander

Sr. Member Experience Specialist

Jessie Drzewianowski

Sr. Member Experience Specialist/Trainer

Austin Farr

Consumer Lending Analyst

Lynn Shea

Loan Processor

Ah'Tavia Wright

Loan Processor

Kathy Pelchat

Loan Processor

Mary Beth DeLoria

Loan Originator

Logan Anderson

Loan Originator

Marie Chartrand

Loan Originator

Report of the Supervisory Committee

To Members at the Annual Meeting - April 15, 2026

The Supervisory Committee, in compliance with the Federal Credit Union Act and MassMutual
Federal Credit Union’s bylaws is responsible to make or cause to be made an annual audit of the
credit union and such supplementary audits as it deems necessary or as may be ordered by the
Board of Directors. During this past year, the Supervisory Committee engaged an independent
audit firm to conduct an audit of the Credit Union’s financial statements. That audit concluded that
the financial statements present fairly, in all material respects, the financial position of MassMutual
Federal Credit Union as of March 31, 2025 and 2024 and the results of its operations and its cash
flows for the years then ended, in accordance with accounting principles generally accepted in the
United States of America.
An independent audit firm was also engaged to conduct other audits including Automated Clearing
House (ACH) operations, a verification of members’ accounts, compliance with applicable Bank
Secrecy Act rules, Office of Foreign Assets Control (OFAC) regulations, and a review of
Information Technology General Controls (ITGC). The audits and reviews produced generally
favorable results along with some recommendations for Credit Union Management’s consideration.
Various aspects of the Credit Union’s operations, processes, policies, and financial records are
examined by the Supervisory Committee, based upon an annual risk assessment. All activities,
audit results and recommendations were discussed and reviewed with MassMutual Federal Credit
Union management and the Board as applicable during the year. Action items are recorded and
tracked in a log of outstanding items to ensure recommendations are actively implemented. In
addition, on a quarterly basis, the Supervisory Committee attended Board of Directors Meetings and
informed the Board of the Supervisory Committee’s activity.
As members of the Supervisory Committee, we believe that we are fulfilling our federally required
obligations and, in our opinion, the records and accounts of the MassMutual Federal Credit Union
are in proper order.

Respectfully Submitted,

Brandon Williams, Supervisory Committee Chairman
Jerry Blais, Supervisory Committee Member
Paul Malandrinos, Supervisory Committee Member
Mike McLane, Supervisory Committee Member
Michael Gorman, Supervisory Committee Member

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Brandon Williams

Supervisory Committee Chairman

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Jerry Blais

Supervisory Committee Member

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Paul Malandrinos

Supervisory Committee Member

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Mike McLane

Supervisory Committee Member

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Michael Gorman

Supervisory Committee Member

Balance Sheets

2025

Unaudited

2024

Audited

Assets

Cash On Hand + in banks
2025
$ 0
2024
$ 0
$ 0
$ 0
Loans receivable
2025
0
2024
0
0
0
Allowance for loan loss
2025
( 0 )
2024
( 0 )
( 0 )
( 0 )
Investment securities held to maturity
2025
0
2024
0
0
0
Investment securities available for sale
2025
- 0
2024
- 0
- 0
- 0
Corporate Credit Union Paid-in-Capital
2025
- 0
2024
- 0
- 0
- 0
Other Investments
2025
- 0
2024
0
- 0
0
Liquid assets
2025
0
2024
0
0
0
Accrued interest receivable
2025
0
2024
0
0
0
Accounts receivable
2025
- 0
2024
- 0
- 0
- 0
Furniture and fixtures
2025
0
2024
0
0
0
Pre-paid expenses
2025
0
2024
0
0
0
Other Assets
2025
0
2024
0
0
0
Total Assets
2025
$ 0
2024
$ 0
$ 0
$ 0

Liabilities and Members' Equity

Liabilities
Regular Shares
2025
$ 0
2024
$ 0
$ 0
$ 0
Checking (Share Drafts)
2025
0
2024
0
0
0
Money Market Shares
2025
0
2024
0
0
0
Certificates of Deposits
2025
0
2024
0
0
0
IRA Accounts
2025
0
2024
0
0
0
Total Members’ Shares and Deposits
2025
0
2024
0
0
0
Accrued expenses and other liabilities
2025
0
2024
0
0
0
Total Liabilities
2025
0
2024
0
0
0
Members' equity
Regular reserve
2025
- 0
2024
0
- 0
0
Undivided earnings
2025
0
2024
0
0
0
Unrealized gain/(loss) on AFS securities
2025
- 0
2024
- 0
- 0
- 0
Total Members' Equity
2025
0
2024
0
0
0
Total Liabilities and Members' Equity
2025
$ 0
2024
$ 0
$ 0
$ 0

Income Statements and Surplus

2025

Unaudited

2024

Unaudited

Income Statements

Revenues
Interest from Loans
2025
$ 0
2024
$ 0
$ 0
$ 0
Investment income
2025
0
2024
0
0
0
Other Income
2025
0
2024
0
0
0
Total Revenues
2025
0
2024
0
0
0
Expenses
Operating Expenses
2025
0
2024
0
0
0
Dividends to Members
2025
0
2024
0
0
0
Non-Operating Expenses
2025
- 0
2024
- 0
- 0
- 0
Total Expenses
2025
0
2024
0
0
0
Net Income
2025
0
2024
( 0 )
0
( 0 )

Surplus

Net Income
2025
$ 0
2024
$ ( 0 )
0
( 0 )
Loan losses net of recoveries
2025
( 0 )
2024
( 0 )
( 0 )
( 0 )
Transfers from loan loss provision
2025
( 0 )
2024
( 0 )
( 0 )
( 0 )
Net increase/(decrease) to loan loss reserve
2025
( 0 )
2024
( 0 )
( 0 )
( 0 )
Net unrealized (gain)/loss on AFS securities
2025
- 0
2024
- 0
- 0
- 0
Net increase/(decrease) to surplus
2025
$ 0
2024
$ ( 0 )
$ 0
$( 0 )

Here's To 2025

1295 State Street, Springfield, MA 01111-0001
800.940.9466 | www.massmutualfcu.org

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